Terms & Conditions

Digital Enterprise Makers – Terms & Conditions

These Terms and Conditions apply to all children’s activities provided by Digital Enterprise Makers Ltd (“we”, “us”, “our”). By booking a class, camp or club, you (“parent/carer”) agree to these terms.

1. Booking & Payment

  • Places are secured once booking and payment are received in full.
  • Please ensure your child is available for the dates/times before booking.

2. Refunds & Cancellations

  • You may cancel within 14 calendar days of booking and receive a refund (minus a 10% admin fee), provided the sessions have not yet started.
  • Once sessions have started, refunds will not be given for missed sessions.
  • However, in cases of serious illness or exceptional circumstances, please contact us and we will do our best to be flexible.
  • If we have to cancel a session, we will either provide an alternative or issue a full refund for that session.

3. Behaviour & Conduct

  • We promote a safe, inclusive and respectful environment.
  • Children must follow staff instructions and behave appropriately.
  • Any behaviour that disrupts learning or safety may result in the child being removed from the club. Refunds for remaining sessions will be at our discretion.

4. Collection & Late Pick-Ups

  • Children must be collected promptly at the end of each session.
  • A late collection fee of £5 will apply for pickups 10 minutes or more after the end time.
  • Repeated lateness may result in your child being unable to continue in the club.

5. Safeguarding & Welfare

  • All staff running sessions hold an Enhanced DBS check and Safeguarding Training.
  • We follow UK safeguarding standards. If a disclosure or concern arises, we have a duty to act in line with child protection policies.

6. Food & Drink

  • No snacks or food are permitted in sessions.
  • Children should bring a water bottle only.
  • We operate a nut-free policy.

7. Medical & Allergy Information

  • Parents must inform us of any medical conditions, allergies, or additional needs when booking.
  • Parents are responsible for ensuring any required medication (e.g. inhaler, epi-pen) is brought to each session.
  • Staff will follow the written instructions provided, but Digital Enterprise Makers cannot accept responsibility where essential information has not been disclosed.

8. Personal Belongings

  • We cannot accept responsibility for loss or damage to personal items (e.g. coats, bags, electronic devices).
  • All equipment required for activities will be provided.

9. Leaving the Club

  • Children must be collected by a parent/carer unless prior written consent is given for them to leave independently (e.g. year 5 & 6).

Governing Law

These terms are governed by English law and subject to the exclusive jurisdiction of the Courts of England.

📌 Company Information

Digital Enterprise Makers Ltd

Company number: 14826592

Registered office: 86-90, Paul Street, London, England, United Kingdom, EC2A 4NE

Email: contact@digitalemakers.com